Information & Instructional Design

Making Your Communication and Learning More Effective

Communication is inherent in everything you do. Poorly designed interfaces and systems whether in-person, paper or electronic are often the root cause for inefficient, frustrating experiences and poor results. The growth of information has made its design and management even more important, as bits and pieces seek to make it through limited attention spans and multiple activities.

Information design has a critical effect on your ability to quickly and easily comprehend websites, training materials and work documents. Its management impacts the way you share that information with others via work processes and systems.

We apply our background in information management, human factors, process analysis, business-to-technology translation, and IT to improve the way your team and your customers see and experience your information so that ideas are understood easily, quickly and clearly, and work gets done.

Web Content Design
Redesigning an organization's website eliminated 50% of the directories and streamlined the flow of content. The improved look also heightened the perception of the organization by visitors to the site.

Instructional Design
We perform our own instructional design and/or project manage the development of online learning solutions. Some of our project management training modules are our own work.

Documentation System Improvement
Designing and creating an system for a manufacturing operation reduced errors and eliminated unnecessary product development time and resources.

Document Design Improvement
Designing a new brochure for a coaching initiative improved readability, eliminated 25% of the unnecessary and detracting text, and generated positive assessments by colleagues and customers.